Working at MMC

Community Ambassadors:

Salary: between £13 and £16 per hour and £10 per day subsistence

Location:This role is based on-the-ground with likelihood of Fri-Sun and evening working – whatever best suits the community engagement plan.

About the role

• Are you passionate about supporting your community? Community-spirited?
• Do you like helping people improve their lives?
• Are you an effective communicator?
• Do you enjoy meeting people, discussing issues and listening to their concerns?

We are looking for community ambassadors from the a range of communities including (but not limited to); South Asian, Black African and Caribbean, Eastern European, , East and South East Asian, Middle Eastern and Latin American, to help us in our mission to reduce inequalities across multicultural communities in the UK.

You’ll have the opportunity to work across a number of different campaigns driven by social impact and purpose, with the primary mission to reduce inequalities.

Role
This is a fixed short-term, paid role working in key cities and towns across the country, from Bristol to Bradford – areas with large multicultural communities. You’ll have the option to work in your city or town, or travel to other areas where we need to engage the communities there.

The role will involve:
Distributing materials (e.g. leaflets and posters) in community spaces
Distributing digital assets via your networks and digital channels (e.g. social media, websites, e-newsletters and WhatsApp groups)
Conversing with community members on the ground and gathering insights
Identifying alternative methods by which to raise campaign awareness
Working in a local team with a team lead providing support

Requirements
Experience working with or engaging multicultural communities (one or more)
Ability to use networks, and a range of digital channels, as routes into target communities
Multilingual to ensure communication with the target communities
Good communication and team working skills
Project management and customer service skills
Literacy, numeracy and photography skills
Age 18+
DBS registered
Driving license desirable

Reporting
Participating in check-in sessions to ascertain what has been delivered, engagement levels and feedback from the community
Participating in a final de-brief to ensure all activity is captured
Carrying out surveys and gathering insights

We are here to support you
A virtual briefing will be held to provide further information, including an opportunity to ask questions.
Subsequently, a briefing document will be shared (including a Q&A)
Regular contact with a designated account manager
A team lead to support on each campaign activation

Job Title: Senior Cultural Communications Manager
Line Manager: Operations Director
Job Type: Full-time Contract
Hours: Monday – Friday, 9am-6pm
Primary work location: Hybrid (90% remote, 10% in person)

Job Outline:
As the Senior Cultural Communications Manager, you will play a key role in leading the development and delivery of culturally relevant communications campaigns. This role will manage client relationships, oversee campaign execution and coordinate a campaign team to ensure impactful, inclusive and strategic communications that resonate with multicultural audiences.

Key Responsibilities
Campaign Management and Delivery

Lead campaign development, delivery and evaluation in line with campaign objectives and KPIs.

Research and provide relevant cultural insights for new business and campaign work.

Monitor campaign performance metrics and lead post-campaign evaluations.

Manage campaign team – allocating resources effectively and ensuring deadlines are met across multiple projects.

Create or adapt messaging and creative content to suit different cultural contexts.

Stakeholder Management

Act as the primary point of contact for key client accounts – building strong relationships and timely communication.

With the support of the Director, manage strategic discussions and present campaign plans, performance reports, and recommendations.

Identify, build and manage key relationships with community advocates, organisations, influencers and partners.

Support with recruiting and managing case studies, including writing up stories.

Budgeting & Logistics

Manage campaign budgets, ensuring accurate tracking, forecasting, and reporting.

Source and manage vendors, suppliers, and third-party support as needed.

Collect and verify invoices from vendors, suppliers and partners.

Cultural Insight & Reporting

Keep up to date with regular news stories, social content and/or reports in relation to the communities we serve.

Share and provide regular insights and recommendations for future cultural communications initiatives.

Other: 

Attend regular team meetings (virtual and in person), and other appropriate meetings as directed by the Director or Campaign Lead.

Provide regular feedback on planning and process improvements.

Support in any other ad hoc projects across MMC as assigned.

How to Apply

Please send your CV and a short covering note explaining why you are interested in the role and what you would bring to MMC. Email to jobs@mmc-uk.co.uk with the subject title as “Senior Cultural Communications Manager – [Your First Name]”.